canada goose Review of Great Wolf Lodge canada goose
buy canada goose jacket Reviewed January 15, 2018 Great Wolf Lodge should expect more and so should youI really wanted to love Great Wolf Lodge. (Read on for tips for your stay!) We had a really great time as a family but that was canada goose coats on sale had despite poor employee training and attitudes. I understand they need to work out the kinks when they first open, but more than 6 weeks later, employees should not be using that excuse for poor service and unhelpful attitudes. The management of this place should be embarrassed. To start with the positive, the gift shop, Scoops kids uk canada goose outlet salon and Campfire Kitchen employees were helpful and friendly. The lifeguards are seriously amazing the most competent and focused lifeguards I uk canada goose have ever seen anywhere. However the front desk was rude, untrained, and didn’t even acknowledge me standing in line (and it was only me) buy canada goose jacket cheap during our stay while they helped whoever randomly walked Canada Goose Online up with questions. The kid at the arcade stand was friendly but literally told me This is only my second day, if I’d been here longer I could try to help you and sent me off on Canada Goose sale my own to look for someone who buy canada goose jacket could help me. The lobby bartender was so stressed you couldn’t even ask for a drink without her taking it out on you. The person working the mining attraction asked us if we wanted to do it but when we asked her how much it was, she said cheap Canada Goose she didn’t know because she wasn’t the one who sold the tickets. Great Wolf Lodge seems to have forgotten basic employee training. At the very canadian goose jacket least, teach your staff a decent customer service attitude and how to try to help even if you’re not sure how. Based on the reviews that people waited 2 hours at the front desk at 1 pm we arrived at 12:45 pm. Waited less than 5 minutes. At 12:55 pm there were 25 people in canada goose uk outlet line and by 1:05 there were more than 60 people in line. (you can get into the waterpark at 1 pm day of arrival) Turn the heat in your room on. When we got to our room it was comfortable. When we came back after a few hours in the waterpark it had dropped several degrees and we were freezing. Turns out the Canada Goose Outlet heat wasn’t on! You have to physically press a button to turn the heat on. Don’t just adjust the temp and think it’ll work. Even though the hotel stairs (near the waterpark) say no lobby access, you can take them to the second floor then take an open staircase by the attractions to the first cheap canada goose uk floor. This will save you a lot of elevator wait time. Watch your elevator button. We were waiting to go down and pressed the down button. When the elevator going up let people out on our floor, it cancelled our down button and we only realized it after waiting a while longer. Even though the lobby bartender was stressed and rude, we were glad we went there. They had good food and we took it back to our canada goose store room after a long day at Canada Goose Parka the waterpark, which saved canada goose clearance sale expecting exhausted https://www.canadagoose-online-shop.co.uk kids to sit at a restaurant. Based on our disappointment with canada goose the poor Great Wolf Lodge management, we’ll probably choose something other than Great Wolf Lodge in other locations.Room Tip: Glad we got the kids cabin bunk beds it was our kids favorite part of the vacation!This review is the subjective opinion of a TripAdvisor member and not of canada goose uk black friday TripAdvisor LLC.GWL_Management, Marketing at Great Wolf Lodge, responded to this reviewResponded 4 weeks agoHi there, thank you for your review. We appreciate your tips and the thoughts around your stay, and we’ll make sure to pass this on to our leadership team, as we’re always looking to improve the guest experience and your advice is very helpful.Report response as inappropriateThank you.This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.GWL_Management, Marketing at Great Wolf Lodge, responded to this reviewResponded 4 weeks agoHi there, canada goose clearance thank you for this review. We’re sorry to hear the experience wasn’t as great as we strive for it to be, and we’ll work to make improvements based on your comments. We’ll make sure our leadership canada goose factory sale team is aware of this feedback.Report response as inappropriateThank you.Reviewed January 15, 2018 Recommend with caveatsThe Canada Goose Outlet BadOperations. It feels like visiting a park that opened a week ago. I reserved our room online but at check in they had us down for the wrong room and didnt have our children on the reservation. Then we had to wear 2 sets of wrist bands because they werent sure which ones would work. Later we tried to bowl but it kept eating our coins and there were Canada Goose Coats On Sale no attendants on duty. Finally found out the lanes were all busted and had been since the night before but no one thought to put up a sign. We tried to get a refund Canada Goose Jackets but the teenage kids working just stared at us. At the arcade, none of the machines canada goose black friday sale were handing out tickets. During breakfast, the restaurant was freezing. The lockers are teensy only good to hold wallets or phones, not outdoor jackets or boots. There are 2 restrooms and only 1 changing station per room. So get ready to stand in line to change your kids diaper. Ive had frozen pizza more flavorful than what they serve. And the breakfast buffet consists of 90% sugar. They literally place bowls of jelly beans and MMs in the buffet, not to mention tons of donuts. Try to get your kids to eat the fruit and oatmeal while a pile of donuts is staring them in the face. And good look finding a single vegetable in the entire place.Toiletries: Way too smelly. Youll pay more than you should for subpar food and mediocre rooms, but assuming youre there to make your kids happy, youll basically get what you paid for. Our 4yo was in heaven at the waterpark, and just walking by the arcade by the arcade made him squeal. The staff was very friendly and helpful and this definitely added to the overall satisfaction of our stay. The Great Wolf Lodge activities for the kids were excellent and very well planned.Reviewed January 15, 2018 via mobile Cant wait to go backWere on our way home from a one night stay and were already talking about next time. We had so much fun! We checked in around 4:30 and it took about 20 minutes. We were in a traditional room with bunk beds and it worked out great. The room was clean, there were lots of towels and it was very functional for our family. The only thing we saw that needed to be improved was the bathtub needs to be refinished. It was really scratched and made it appear dirty when it actually wasnt. The Waterpark canada goose uk shop was great! It was busy, but not overcrowded. The life guards were really attentive, which we appreciated. Our child is 4, and there was a good mix of activities that she could enjoy, without having things be too small or too big. Overall, we had Canada Goose online a fantastic time and will definitely canada goose coats be back buy canada goose jacket.
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